Frequently asked questions

We repair all types of bikes, including road biks, mountain bikes, e-bikes, cargo-bikes, light electric vehicles and bike-share bikes such as BIXI.

Our team is equipped for all types or repairs and maintenance, from a quick adjustment to a full rework.

CycloChrome uses LEV to refer to a light electric vehicle. An example of this that is NOT an e-bike would be a hoverboard. An example of an LEV that might also be considered an e-bike is an e-cargo tricycle. CycloChrome offers maintenance and repair on most e-bikes and some LEVs.We are equipped for assembly and subassembly of both e-bikes and LEVs.

The mobile workshop is a service that allows our technical team to come to your workplace or event. This option is ideal for employers who wish to offer an interesting and useful perk to their team, or for organisations who wish to provide a service to the community or to their members. It is not a service recommended for individuals.

Yes, under certain conditions.

Typically, we accept four to eight interns who are in high school work-study programs.

If you're looking for an internship for higher education, reach out to us with details about your program and what you're searching for. Write to rh@cyclochrome.com.

If you're an individual looking to get an appointment to drop off your personnal bike or e-bike, please write to the Campus team at campus@cyclochrome.com. Other than during the months of april, may and june, an appointment is not required. Come see us at 107-160 St-Viateur East.

If your request pertains to fleet maintenance, write to atelier@cyclochrome.com. We will be happy to get back to you with a maintenance schedule.

We rarely accept donations of materials or bikes. We recommend findins a community shop near you, or a charitable organisation such as Cyclo Nord-Sud to receive your used bikes that are in good shape.

No. For the safety and security of our team, we do not offer roadside assistance. We actively encourage preventative maintenance to avoid most breakdowns that occur on the side of the road. In the case of a flat tire and the like, we recommend using a professional towing service or CAA to get your bike to us or a shop nearby.

No. We are maintenance and repair professionals. In order to serve you better, we maximise the time spent doing the things we're good at. We recommend using a professional delivery or courier or towing service to get your bike or equipement to us.

Whether it be for our B2B or B2C services, our locations are conveniently within walking distance to the metro, bus and BIXI stations.