Policies and FAQ
What types of bikes do you accept at the Campus ?
We accept all types of bikes with two or three wheels that conform to the highway code.
Do you sell bikes ?
No, we do not sell any bikes.
Do you sell batteries or chargers ?
No, we do not sell batteries or chargers. We recommande you contact the original manufacturer of your bike for all replacement electronic parts.
Do I need an appointment to bring my bike ?
No, but please note that an appointment is recommended during the months of april, may and june.
How much is a tune up ?
We invite you to bring your bike in for a free evaluation, following which we will happily give you a breakdown of cost and an estimated timeline. Please note that we do not do one the spot electric diagnostics and that this is not included as part of the free evaluation.
Do I need to leave my bike with you for a tune up ?
We always recommend being prepared to leave your bike. That being said, if we can get it done right away, we will!
Can I store my bike in your facilities ?
No. We have very limited space.
Can I sign up for a non-professional class in person instead of online ?
Yes, see us at the CycloChrome Campus.
Will I receive a certificate once I have completed a course ?
Yes, we can issue you a digital certificate upon request.